PayPal Reviews

Based on 34 customer reviews and online research, paypal.com has a consumer rating of 2.1 out of 5 stars, indicating most customers are not satisfied with PayPal.

2.1 / 5.0

34 Reviews

5 Stars(6)

0%

4 Stars(2)

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3 Stars(1)

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2 Stars(4)

0%

1 Star(21)

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How would you rate PayPal?

All Customer Reviews (34)

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Harold Grant
Posted on 05/13/2021
Horrid customer service

Horrid customer service. I do not have a cell phone now that I can use for my account. I have explained maybe 10 times to these bozos. Then next time I sign on they always need to verify my account and do not allow me to choose a method. It always returns to allow us to send a text message except anyone could have them send a text message to any new phone. What a bunch of incompetent boobs. Their 'security' is a freaking joke.

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Heidi Parker
Posted on 05/10/2021
Very bad service holds Money without any reason

Paypal sometimes holds Money for no reason you'll be tied for an idiots and unprofessional case that you shouldn't be contacted for

Paypal must knows that some buyer's are liars and thieves, betrayal they want to get the item for Free and money back by acting like a victims for an hacked account or unusual transaction those buyers are misusing paypal and ebay term's and conditions usually buyers are using phone number for login security because they liked their bank accounts and paypal

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Amanda Riley
Posted on 05/07/2021
never use paypal

never use paypal, they hold money for no reason.

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Guest
Posted on 05/07/2021
The worst company

The worst company. Held 15+ of my transactions in a row, although I have not had a single complaint, dispute or refund request. Have to contact them to release my funds CONSTANTLY, and they send the same standard response back, ignoring everything I've said and doing nothing to help.

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Martha Murray
Posted on 05/03/2021
Very day for business you need to call…

Very day for business you need to call for every and each transaction for sending the money to your account even if you Suply them with tracking number that order been shipped.

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Hunter Freeman
Posted on 05/03/2021
Paypal is horrible

Paypal is horrible! Customer for over seven years and have had issue over the past year. Some sellers online only use paypal but do not send product. Paypal has not reversed transaction of non received items. WHERE IS MY MONEY?

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Todd Hall
Posted on 04/25/2021
What does Paypal do

What does Paypal do? Nothing! Doesn't have any buyer protection. They take your money and send it to scammers. When it happens, buyers lose money, they don't care. Give them 1 star because there is no option NO ANY STAR

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Jason Clark
Posted on 03/03/2021
Amazing support

Thank you so much for you support and help sorting out and fixing the issues I have recently had with a scammer I can't tell you how much I appreciate your amazing help , you have saved me massively financially this month I really didn't know how I was going to get through it

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Jessica Ford
Posted on 02/13/2021
They've been helpful when I needed them…

They've been helpful when I needed them recently. PayPal are safe & will fight for you if you need them, provided you have a reasonable argument. They need to hear both sides of the story.I would appreciate not getting SMS reminders from them at 2am though.

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Kim Chavez
Posted on 02/01/2021
Really good staff with great patience

Had a log in error this morning. Called the customer service. The staff had a great patience to explain how to recover the security and sorted the problem out. Thank you, Yannie. Good job!

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Allie Chambers
Posted on 01/31/2021
Bad company

I ordered a product from a company. The company claimed i had insufficient funds in my account. But the money was taken. So then i got double charged once from the seller and once from paypal so i owe paypal money when i never had a balance with them to cover the so called insufficient funds. Trying to get a hold of anyone at paypal is terrible as it just isnt accessible. So im losing double partly due to their incompetence.

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Samantha Perez
Posted on 12/15/2020
Not only are they corrupt but...

I am on a limited account service, I had to refund all my customer transactions loosing my income, and now im unable to deactivate my account. They have my personal and sensitive information that I have no power to withdrawl. This isn't just theft, but now Im worried that I won't be able to remove my information from these crooks ever. They have no case and their is no longer any questions I can answer for the 4th time. Why are they able to brake the law and continue to provide a bogus money handling.
I refuse to except that my earnings and account information is in no way theirs to control but mine and I will not be told that they won't release my account. UNACCEPETALE

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